Frequently Asked Questions – LCA Luxury Decor
What does LCA stand for?
LCA means Live. Comfy. Aesthetics. It’s our promise to bring
together elegance, comfort, and livability in every product, digital tool, and
design service we offer.
Do you only sell physical décor, or do you also offer digital products?
We offer both! Our curated collections feature luxury décor and
furniture, while our digital products include moodboard templates,
staging guides, and design checklists you can download instantly.
What is Virtual Design (E-Design)?
Virtual Design is our online interior design service. You’ll receive
moodboards, layout plans, and curated shopping lists—all tailored to your style
and lifestyle—without needing in-person appointments. It’s luxury design,
delivered digitally.
How is Virtual Design different from your digital products?
Digital products are pre-made guides and templates designed for DIY
support. Virtual Design is a personalized service where our team creates a
custom design plan just for your space. Many clients use both together!
Are your products family- and pet-friendly?
Yes! One of our core focuses is child- and pet-friendly living. We
source décor that is stylish yet practical, with options like washable rugs,
rounded tables, and durable fabrics.
How long does it take to receive a Virtual Design package?
Most packages are delivered within 1–2 weeks after you complete
your design questionnaire and send in your room photos. Larger multi-room
projects may take up to 3 weeks.
Do you offer shipping outside the U.S.?
Currently, our physical products ship within the United States. However,
our digital products and Virtual Design services are available
worldwide.
Can I request custom furniture or décor pieces?
At this time, we don’t manufacture custom pieces, but our Virtual Design
service allows us to recommend items that fit your exact needs, style, and
budget.
What if I change my mind after purchasing a digital product?
Because digital products are delivered instantly, they are non-refundable.
However, if you encounter any issues accessing your files, our support team
will help you right away.
How do I get started with LCA Luxury Decor?
It’s simple! You can:
- Shop Collections → Browse curated décor and
statement pieces. - Shop Digital Products → Download templates and guides
instantly. - Book Virtual Design → Let us design your dream space
online.